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Contact Us

The 5S Store Team is dedicated to providing our customers with the most effective 5S and Visual Solutions available. Below you’ll find all the information for contacting us directly. Please don’t hesitate to reach out particularly if you cant find what you need or if you need some expert advice. We’re here to help and we have the experience. We look forward to speaking with you.


Office Hours:

Monday thru Friday, 9 am to 5 pm E.S.T.


Telephone Numbers:

Tel: 1-978-842-4610
Fax: 1-978-842-4633


Email Addresses:

If you have questions about products, need a quote, placing an order, submitting a purchase order (approved accounts only), looking for samples, need a copy of a sales receipt.
-- Please send an email to: [email protected]

If you have questions about an existing order, missing items, wrong item, reporting damages, need to return items. Would like to open up a Net 30 Terms account.
-- Please send an email to: [email protected]

If you are looking to have a custom item made, have questions about a customizable item on our website or would like to order a custom item.
-- Please send an email to: [email protected]

If you are looking for onsite 5S, Lean or Warehouse Design consulting.
-- Please send an email to: [email protected]


Corporate Mailing Address:

The 5S Store
16 Lomar Park, Unit 8
Pepperell, MA 01463


New Retail location in Philadelphia, PA - October 2018

Contact: Rich Tondo, Regional Sales Manager
10 Runway Rd, Unit F
Levittown, PA 19057
Tel: (856)404-8888
Email: [email protected]




Mi9 Retail