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No Risk, No Stress, Try It

100% satisfaction or your money back for any reason

To Our Valued Customers,

We want you to be 100% satisfied with your decision to buy from The 5S Store and that's why we're offering this bold "No Risk, No Stress, Try It" guarantee. It's very simple. If you're not happy with a product you've purchased from us, we're going to make it right. Here's how it works:

  • If you are not 100% satisfied with your purchase you may return it for a full refund within 30 days of it being delivered to you regardless of whether it's been used. We'll even cover the shipping costs to send it back to us. How's that for NO RISK?!

  • Returns of unused product after 30 days will receive a store credit for up to 365 days from the day of purchase.

Here's the simple, easy process for returning product to us:

  1. Call (978)842-4610 to speak to one of our 5S Solutions Representatives
  2. We'll email you a RMA # with shipping instructions
  3. We'll process your refund or store credit within 7 business days of receiving the material
  4. We'll email you once the refund or credit has cleared

Sincerely,

The 5S Store Team

Restrictions Apply: Free return shipping is via UPS ground service and only from within the United States. Does not apply to freight shipments. Does not apply to Canadian and International return shipments. Management reserves the right to refuse refunds in certain circumstances.

Mi9 Retail